Return Policies | NannyGoatsCloset, LLC
Estimated shipping times
Canada: 1-2 business days
United States: 1-2 business days
Europe: 1-2 business days
Australia, New Zealand and Oceania: 1-2 business days
Asia Pacific: 1-2 business days
We will do our best to meet these shipping estimates, but cannot guarantee them. Actual delivery time will depend on the shipping method you choose.
Customs and import taxes
Buyers are responsible for any customs and import taxes that may apply. We not responsible for delays due to customs.
Returns & exchanges
We gladly accept returns and exchanges, just contact us within: 3 days of delivery and ship items back to us within: 7 days of delivery We don't accept cancellations, but please contact us if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, we can't accept returns for:
• Custom or personalized orders
• Sale Items
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
We will only use your shipping and billing address, and contact information
• To communicate with you about your order
• To fulfill your order
Custom and personalized orders
We love custom orders for any occasion. If you have an idea in mind let's get started on designing your perfect item. Please always feel free to Contact Us and we look forward to working with you!
Your satisfaction is incredibly important, so please contact us prior to leaving feedback if something is not up to your expectations. We will do what we can to make sure you are satisfied with your experience.